Operations
Operations
Claims Submission
Use digital automation to accept and review insurance claims submissions 24/7. Claims teams process more claims in a shorter time frame yielding high productivity rates, lower operational costs, and higher customer satisfaction rates.
Policy Details Validation
Automate the initial validation of claims and identify exceptions for review by underwriters.
Correspondence Routing
Use intelligent automation to route correspondence, such as blood results and medicines, more efficiently to underwriters.
Payments, Credit Management + Recoveries
Manage insurance cancellations and credit card rejection processes automatically and process payments received via multiple channels.
Claims Submission
Use digital automation to accept and review insurance claims submissions 24/7. Claims teams process more claims in a shorter time frame yielding high productivity rates, lower operational costs, and higher customer satisfaction rates.
Policy Details Validation
Automate the initial validation of claims and identify exceptions for review by underwriters.
Correspondence Routing
Use intelligent automation to route correspondence, such as blood results and medicines, more efficiently to underwriters.
Payments, Credit Management + Recoveries
Manage insurance cancellations and credit card rejection processes automatically and process payments received via multiple channels.
Fraud + Compliance
Fraud + Compliance
Redemptions Processing
Cross-check multiple systems for compliance assurance automatically.
Compliance Reporting
Automate the preparation of reports for the regulator.
Fraud Protection
Use intelligent automation to check reported claims history against actual claims history to improve fraud prevention at the time of purchase.
Sales Quality Assurance
Gather and sample customer data automatically and streamline reporting on adherence to compliance and rules of sale.
Redemptions Processing
Cross-check multiple systems for compliance assurance automatically.
Compliance Reporting
Automate the preparation of reports for the regulator.
Fraud Protection
Use intelligent automation to check reported claims history against actual claims history to improve fraud prevention at the time of purchase.
Sales Quality Assurance
Gather and sample customer data automatically and streamline reporting on adherence to compliance and rules of sale.
Customer Journey
Customer Journey
Customer Onboarding
Enable new customers to successfully apply for insurance products in minutes with automated KYC checks to support digital platforms.
Product Applications Processing
Improve application processing with 99% of applications processed the same day by using automation to extract data from multiple legacy platforms.
Dispute Referrals
Connected-RPA enables automated data collection and hand-off to third party legal, in cases of disputed liability.
Sales & Service
Automate repetitive insurance sales processes including certificate issuance as well as requesting or generating NCD evidence.
Sales Administration
Digital Workers can administrate mid-term adjustments, policies and deceased notification as well as correct any account data mismatches.
Customer Onboarding
Enable new customers to successfully apply for insurance products in minutes with automated KYC checks to support digital platforms.
Product Applications Processing
Improve application processing with 99% of applications processed the same day by using automation to extract data from multiple legacy platforms.
Dispute Referrals
Connected-RPA enables automated data collection and hand-off to third party legal, in cases of disputed liability.
Sales & Service
Automate repetitive insurance sales processes including certificate issuance as well as requesting or generating NCD evidence.
Sales Administration
Digital Workers can administrate mid-term adjustments, policies and deceased notification as well as correct any account data mismatches.
