Generative AI

Accelerate your transformation with automation + GenAI

What is Generative AI?

Transform digital experiences and unlock productivity with generative AI. Generative AI is a type of artificial intelligence that can create new content, such as text, images, audio or videos. It is based on the idea that machines can learn to generate realistic and creative content by analyzing large datasets of existing content. Artificial intelligence has gone through many cycles of hype, but the release of ChatGPT has marked a turning point.
Together, automation and generative AI can help you achieve new productivity levels and discover valuable business insights humans would otherwise overlook. Our customers are already exploring several innovative use cases for automation and generative AI, and these ideas are poised to transform how your business works yet again.

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Technologies we use

How can Generative AI benefit you?

AI and automation are driving business transformation by empowering individuals to do work without expert knowledge of business processes and applications. Whether it’s an employee who knows what they need but doesn’t know how to do it, a knowledge worker who knows how to do the task but needs help doing it more efficiently, or a customer who wants to resolve an issue but struggles with self-help tools, artificial intelligence (AI) unlocks new levels of productivity by empowering individuals to work smarter with less effort.
Generative AI has progressed quickly beyond experimentation; businesses are embracing it to improve customer service, seize new market opportunities and more. IDC estimates the AI Services market will grow from approximately $36 billion USD in 2023 to approximately $65 billion USD in 2026. At the same time, there are reasonable concerns about how to mitigate bias, manage data security, and factor in precision and risk.

The possibilities are endless. Our clients are already using Generative AI for:

  • Citizen developer support
  • Unstructured data processing
  • Resilient automation and empowered developers
  • Complaint Resolution
  • Customer Inquiry Sentiment Analysis
  • Order Lookup Email Triage for CPG
  • Patient Message Triage and Medical Summary for Practitioners
  • AML Transaction Monitoring
  • Invoice Processing

    We’re working with clients every day to embrace Large Language Models (LLMs) and Generative AI as an integral part of their automation practice. Conversations with our customers offer a glimpse of what’s to come, and it is a fascinating place where automation and AI will push each other to new heights.

    Learn More About Generative AI

    Blog Now & Next Generative AI (The Eras Edition)
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    Jon Knisley 03-31-2023
    Thought Leadership 5 Steps for Leveraging IDP with AI and RPA – Blue Prism
    Transform information into usable data with intelligent document processing.
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    Reveal TV Four Key Challenges to Adopting NLP with RPA – Livestream with
    Watch a replay of’s LinkedIn livestream featuring Reveal Group’s Josh Noble and Doug Merrill.
    Doug Merrill 05-12-2023