Consumer + Retailer companies who embrace digital technology stand to thrive in the omnichannel retail world we now live in.
Digital technologies can help retailers integrate legacy inventory, ordering, and tracking systems with omnichannel ordering and fulfilment systems, allowing retailers to deliver experiences that keep consumers coming back.
The industry is turning to automation to save time and money in the field but should
consider implementing similar technologies within back-office operations.
Intelligent solutions designed to help retailers empower employees, engage customers, and optimize operations. Retail companies have primarily been focusing on applying automation technology to supply chain operations and logistics management and have seen great success with this method on the bottom line.
Customer
Experiences
Supply Chain
Operations
Communications
Data Outpacing
Analysts
Sourcing inventory, planning, and receiving goods
Example:
Bots perform inventory analysis to identify and resolve adjustments based on programmed thresholds
Distribution, managing inventory, managing digital marketing
Example:
Bots schedule and monitor online marketing campaigns
Pricing, Finance, Contracting, Reporting and Monitoring
Example:
Bots process thousands of invoices, avoiding manual verification that is tedious, ineffcient and error-prone
— Inventory Management
— Price Lookup and Comparison
— Stock Re-Ordering
— Supply and Demand Planning
— ERP Integration
— Shipment Status Communication
— Purchase Order Management
— Vendor Selection
— Shrinkage
— Order Processing (Order to Cash)
— Goods Receipting
— Billing and Collections
— Returns and Refunds Processing
— Customer Service
— Invoice Management
— Internal Reporting
— Customer Management
— eCommerce (BOPIS)
— Payment Handling
— Competitor Pricing
— Data Cleansing
— Credit Checks
— Business Intelligence
— Mobile Application Intergration
— Data Management
— Marketing Campaigns
— Advertising Spend Management
— Forecasting
— Supply Chain Risk Management
— Campagin Management
— Product Administration
— Reporting
— Accounts Payable
— Debt Recovery
— Accounts Receivable
— Loan and Credit Management
— Debt Write-offs
— Write-offs / Debt Management
— DSO Outstanding
— Collections
— Dividends Management
— Reconciliation
— Auditing
— Accrual Booking
— Remittance
— Credit Checks
— Accounting Journal Entries
— Payroll
— Service Level Reporting
— Staff Management
— Inventory Management—
— Portal Interactions
— Site Access Management
— Data Migration
— Exception Handling
— Data Processing
— Logistics
— Back Office Processing
— Relationship Management
— Administration
— Vehicle Booking
— Route Measurement
— Systems Monitoring
— Supply Chain Management