The rise of low-code/no-code is encouraging many non-technical business users to form a Citizen Development program within their organization. Successful execution depends on many factors, including establishing a Center of Excellence (CoE), proper training, and using accelerator tools.

A formal citizen-led automation program brings transparency to business-led automation efforts. It creates a space for innovation and collaboration while
maintaining oversight and reducing organizational risk. A well-designed Governance and Support Model will enforce documentation standards and review solutions before they are deployed to production. This model ensures that Citizen Developers have the support of experienced developers. Automations deemed too complex or risky can be re-routed to an enterprise developer, creating a channel to source automation ideas. When a process or task is not ready to be automated, it can be
handed off to an internal process improvement team.

So, how can Reveal Group help take your Citizen Development program to the next level?