Life at Reveal GroupDate published: 30 December 2021
Clelia Piperno, Consultant
Based in Houston, TX
What is your story? How did you get to where you are today?
It’s been a long journey to get to RPA! I studied Neuroscience and Computer Science in college and initially wanted to pursue scientific research, so I joined an Alzheimer’s lab and performed behavioral experiments on mice. I felt limited by the repetitive tasks and realized it wasn’t where I was meant to be. I then ventured into the financial services industry but again was not naturally drawn to it.
After college, I participated in a development program at HP and that’s where I learned about RPA. Upon learning its capabilities I asked myself “Why haven’t I learned about this earlier?” I immediately wanted to join the industry! Had I know about RPA solutions earlier, it would have reduced the hours a day I spent in the lab formatting data in Excel spreadsheets.
Eventually, Reveal Group found me on LinkedIn, and I was so happy to be onboard. At Reveal Group I enjoy automating others’ manual tasks so no one else has to spend hours a day formatting data.
What are some of the most exciting automation projects you have worked on?
Before you build out automated solutions, you have to scope out opportunities for automation. I started my RPA career doing Discovery work for one of our clients. We worked with a team of inhouse physicians to understand the pain points in their day-to-day job. I found the work to be super rewarding because given they’re physicians, you’re helping them automate the tedious manual tasks so they can focus more on evaluating medical cases and caring for their patients.
We identified great automation opportunities for this client, which we then passed down to our other teams at Reveal Group to assess and potentially develop.
If there is such a thing, can you describe a typical day for you?
My day starts with a client standup where we discuss the status of our project. Our client call is usually followed by an internal standup, where we discuss the challenges we’ve been facing, what we need assistance on, and our goals for the day. The rest of the day I usually have calls with our clients and collaborative meetings with my team. I use any extra time I have to learn new RPA tools and connect with others virtually across the company.
What are the most exciting applications you foresee in RPA?
Integrating RPA with other technologies such as AI or ML, specifically IDP (intelligent document processing) solutions is extremely exciting. Every industry uses a ton of paperwork in some capacity (e.g. applications, invoices, contracts) of which the majority are manually processed. By automating the extraction, interpretation, and processing of this information we are able to significantly reduce the turnaround time for document processing and guarantee processing accuracy, removing the potential for human error.
Are there any common misconceptions about adopting automation in the workforce?
People see automation as a threat, but I see it more as a co-worker – a reliable co-worker to process data and do it in a timely and efficient manner. Automation helps free employees from repetitive, mundane tasks they perform daily and gives them time back to build better relationships with clients and employees.
What advice would you give to someone looking into a career in Intelligent Automation?
I’ve had several people reach out to me about joining the industry, and my recommendation is always to start by checking out the UiPath Academy. UiPath offers free RPA training courses and gives everyone the opportunity to start playing around with RPAs. RPA is a low code technology solution which empowers everyone to start building automations regardless of whether they have a technical background.
The UiPath courses prepare you for their certifications exams which are highly valued in the industry. Include your RPA certificate on your LinkedIn profile and you’ll never know which recruiter will find you and kickoff your RPA journey 😊
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