To stay ahead in the competitive airline industry, the client, a large national carrier with a global fleet, was looking for a technology-based solution that would reduce costs across various business units and maximize aircraft utilization while maintaining standards and meeting SLA requirements. Intelligent Automation became an obvious choice to achieve the client’s needs.
A formal assessment was carried out on process complexity and target systems, to select ’RPA fit’ processes within the Finance and Commercial Sales business units. Reveal Group identified and listed the benefits to be realized through automation; mapped processes end-to-end with input from operating procedures and subject-matter experts; and configured, tested, and deployed the chosen processes.
“Reveal Group played a critical part in setting the foundation for our RPA journey. RPA enables us to stay competitive without sacrificing standards. Simple implementation has improved lead-time, accuracy and quality.”
- INDUSTRY: TRAVEL + LOGISTICS
- COMPANY SIZE: 30,000 EMPLOYEES
- REVENUE: $20B (AUD)
INTELLIGENT AUTOMATION TOOLS AND TECHNIQUES USED