Customer Stories

Armanino: Accounting + Business Consulting Firm

Armanino is one of the top 25 largest independent accounting and business consulting firms in the United States. They are a nationwide leader serving privately-held companies and private individuals, as well as, nonprofit organizations and public entities.

Due to the seasonal nature of the tax industry, the client was having to hire several hundred contract workers during the spring, to support the increased demand and ensure adherence to all committed SLA’s. The client’s management team decided to implement an automation program in order to support its existing full-time staff and curtail the need to hire a surplus of seasonal contract workers. The program would also support all functions of the client’s business.
Established a centralized “Blueprint for Scale” solution with the main capability components within the client’s IT Operations department to facilitate the development of automations for all business functions.

INDUSTRY

Finance + Insurance

HEADQUARTERS

USA

COMPANY SIZE

1,400+ Employees

REVENUE

$326M (USD)

"January is the mission-critical month for our new automation and Reveal Group has been instrumental in our success to-date. First, they delivered a quality automation, but after that they have been truly exceptional in diagnosing issues, cutting down exceptions, educating end-users, and providing day-to-day support. This really is our first experience with a live RPA workflow, and Reveal Group has been a key player in creating a positive perception of automation in our firm.”

– Senior Manager of Data & Analytics

OUR PRODUCTS USED

Results

We worked with the client’s management to create a tailor-made robotic operating model, to enable governance and scalability for all facets of the client’s automation program. Reveal Group identified a pipeline of 20+ processes to be delivered by the client’s newly enabled team of RPA modelers in future delivery waves. We mentored the client’s RPA trainees over the course of a 12-week delivery wave, which culminated with the delivery of 4 automations into Production and many more to come.

$128K

Savings from automation

4

# Number of automations

2570

Hours saved per yer

Functions Engaged