Cerner sought to explore RPA technology as a mechanism to drive transformation within the Finance organization. Across three 10-week delivery waves, 15+ processes were automated to increase staff productivity within select areas of the O2C, P2P, and R2R functions. The processes underwent accelerated delivery to produce production-grade automations. Integrations with key financial systems were built and the solutions adhered to all requirements. In parallel to automation delivery, the Reveal Group team defined an operating model for the automation program and trained and mentored select Cerner staff. Reveal Group continued to provide ongoing support for Cerner after completing these delivery waves.

The engagement began by assisting Cerner in the assessment and selection of the ideal automation candidates within the Finance organization. This effort focused initially on the O2C and P2P functions before expanding to R2R. Several processes were identified as ideal candidates for automation and queued up by the project team to work on.

In parallel to this effort, the team supported Cerner on the selection of UiPath as the best RPA Platform to support their needs. Subsequently the team began work on the additional following workstreams to support the establishment of Cerner’s automation program:

Mentored the client’s RPA trainees over the course of three 10-week delivery waves which culminated with the delivery of 15+ O2C and P2P related automations into Production and collectively, 16,000+ annual hours of benefit.

Worked with the CoE to operationalize a tailored Blueprint for Scale operating model to define frameworks and methodologies and enable governance for all facets of the Automation Program.

Trained and upskilled 6 staff from multiple departments to be RPA Developers while supporting the growth of Delivery Leads, Orchestrator Admins, Process Analysts and Project Managers.

• INDUSTRY: HEALTH INFORMATION TECHNOLOGY
• COMPANY SIZE: 24,000+ EMPLOYEES
• REVENUE: $5.4B