This National Energy Provider supplies power to over 80,000 customers.
To facilitate forecasted growth in its customer base and reduce reliance on administrative resourcing, the client identified RPA as a key tool to drive back-office efficiency. Following a successful Proof-of-Concept, a fit-for-purpose program was established, the PoC process was deployed and resources trained for long-term success.
- HEADQUARTERS : AUSTRALIA
- INDUSTRY: ENERGY, UTILITIES+ NATURAL RESOURCES
- COMPANY SIZE: 1,200+ EMPLOYEES
- REVENUE: >$2.08B
INTELLIGENT AUTOMATION TOOLS AND TECHNIQUES USED
FUNCTIONS ENGAGED
Billing
