Assessing the Payback of NLP + RPA Investments

Date published: February 4, 2022

Did you know that 80-90% of communications in your organization are likely to be considered unstructured data? Whether it’s emails, chat messages, phone calls, video, or audio files, pairing Natural Language Processing with RPA technologies can give your successful automation program a boost. With 3-year ROIs of about 200% and 12 to 24-month payback ratios of 1 and 2, you’ll want to integrate NLP into your RPA program.

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