Manage

Transform the enterprise as you Manage digital workers alongside your human workforce

Enquiry into Manage

We would like to hear from you. Please send us a message by filling out the form below and we will get back with you shortly.

Managed Services

Robots as a Service (Raas) is the future of automation; it is convenient, cost-effective, and easy to implement. All businesses should be able to access the power of automation and the benefits that it can bring to their organization and customers. That’s why RaaS is an increasingly popular RPA entry model.

We understand the importance of demonstrating a financial return quickly to secure support for your Intelligent Automation programme, and that key to winning stakeholder support is to see Robotics working in your business and generating real returns. We designed our subscription model to take the risk out of new technology, ensure your first implementation is a success and help support your digital workforce.

RaaS enables organizations to: Align investment with benefits generated Cost equivalent to hiring a minimum wage employee (after set up costs)

Lower up-Front Cost + Simplified Cash Flow

Large-one time software purchases are a cash flow nightmare.

In addition, those big software purchases come with capitalized costs that can make tax time harder to slog through. This depreciation cost goes on your balance sheet to show the true cost of owning the system over a long period of time, sometimes multiple years. On the other hand, a subscription model has a much lower cost outlay. You simply have the subscription that rolls around every month. It is an expected expense, like insurance or payroll, and therefore can be included easily in plans and budgeting. It also makes for much easier accounting come tax season as there are no capitalized costs.

Benefit’s of Reveal Group RaaS

PROCESS DETAILS

Company X has selected the Invoice Checking process to kick off its automation journey

Process

Invoice Checking Process
Invoices in a draft state must be checked before submitting to the customer. This includes referencing against quotes and agreements to verify quantity, price, and freight cost. Invoices which have consolidated jobs need to review the underlying job amounts to ensure the invoice total is correct.

Applications

Phantom (browser based)

Metrics

  • 4,320 cases/month (240 cases x 18 staff)
  • 2 minutes per case

Complexity

Large — 12 Weeks

Benefits

Capacity Uplift

2.1 FTE

ROI

250%

Payback Period

8 months

Other

  • Improved quality and accuracy
  • Can be reviewed as available
  • Manage consolidated job checks
  • Combat application latency issues

PROCESS DETAILS

Company X has selected Sales Order Creation process to kick off its automation journey

Process

Sales Order Creation Process
The process creates sales order in the Netsuite Intrax based on the order form received from the customers through either the email or the e-commerce web portal. The process involves data verification from a few systems as part of order creation.

Applications

Netsuite Intrax (browser based)
LASSI Web Portal (browser based)
Nearmap Web Portal (browser based)
RACI (TBC)

Metrics

  • 4,320 cases/month (240 cases x 18 staff)
  • 2 minutes per case

Complexity

Large — 12 Weeks

Benefits

Capacity Uplift

1.9 FTE

ROI

213%

Payback Period

5.6 months

Other

  • Improved quality and accuracy
  • Can be reviewed as available
  • Manage consolidated job checks
  • Combat application latency issues

Managed Services

Reveal Group Managed Services offer a flexible, end-to-end turnkey solution for your digital workforce. Using our continuous improvement approach, we can free you up to focus on future RPA development, instead of platform and infrastructure management.

Our Managed Services are designed with flexibility in mind. Customers can tailor the service to their organizational needs, supporting all elements implemented during the delivery phase.

Choose from a flexible suite of Managed Services packages. Each is individually tailored to integrate seamlessly with any Content Management System (CMS), the cloud, your existing IT systems and processes.

Features

  • 24/7 service available
  • First, second-and third-line support available
  • Support for multiple vendor environments, including Blue Prism and UiPath
  • Built on proven scalable and resilient technology
  • Includes full testing through to UAT plans and scenarios
  • Can be used to supplement in-house RPA teams

Benefits

  • Enables you to focus on future RPA development over support.
  • Provides a new level of assurance to the organisation.
  • Allows you to grow RPA without the people overhead.
  • Can be scaled as the organisation grows.
  • Ensures that all future projects will be supported post-project.
  • Unifies the way RPA is supported across the organisation.

As Intelligent Automation programs scale, they extend to incorporate new, emerging and maturing technologies. Reveal Group’s managed service offerings allow clients to achieve this with ease.

Deployment Support

Deployment Support allows organizations to ensure they are fully supported post-project delivery with a comprehensive range of services.

You may want support 24/7, during office hours or just now and then. Tell us what you need and we’ll design a package that suits you:

Support

Unlimited support, troubleshooting and fault resolution.

Maintenance

Continual monitoring to maintain and enhance reliability, We investigate and resolve issues, apply updates and deploy patches to make processes more robust.

Ad Hoc

We’ll put aside an agreed number of hours each month to ensure all processes run smoothly. Ask us, and we’ll apply updates and enhancements.

Maintenance

Continuous monitoring to investigate defects, report agreed triggers and provide resolutions to ensure your RPA processes operate at peak efficiency.

Ready to bring RPA to your business?

Contact Us