Architect an operating model so your program can scale
Benchmark your performance and identify improvements
Build capabilities and become self-sufficient
Establish environments to meet your needs now and in the future
Ensure your infrastructure is secure, resilient and can scale
Work with our team to deploy your platform to the cloud with ease
Take the hassle out of setting up a platform by using our environment
Get licenses at the best available price from a trusted reseller
Identify and prioritize the best places to look for opportunities
Scope processes thoroughly and leave no rock unturned
Use technology to quickly find and qualify candidates
Standardize and simplify your processes to optimize results
Leverage our highly skilled developers to deliver solutions
Adopt the best habits as your team is guided through delivery
Rest easy knowing your team is being guided by experts
Allow us to monitor, schedule and maintain your solutions
Rely on our team when it’s time to go-live with your solutions
Extract information and data from documents and images
Increase automation scope with Machine Learning and AI
Collect and report data to unleash new insights
Converse with automated solutions in real-time
Build seamless workflows to handle more complex processes
Stop bad code in its tracks
Instantly create best practice automation components
End-to-end, real-time visibility of your RPA program
Operational Intelligence to simplify your Ops Management
Apps that help you Automate Better
Your intelligent automation services company.
Reveal Group partners with leading technology, implementation and consulting companies.
We are proud of the unique culture we have built and love the inspiring team we work with.
Learn how we make big teams successful
Innovative solutions for your growing business
Build self-sufficiency from the ground up
You're in great company. Learn from our customers.
Latest media articles and press releases.
Get up close and personal with our people and products
Read our in-depth original research
Watch our latest video content.
Stay up to date with the company
View our latest visual content
Ready to kick-off your organization's digital transformation? Consider these 7 points first!
As you embark on your automation journey with an RPA partner there are several things to consider to maximize your benefits:
How does RPA fit in to your organizations overall vision and strategy? Automation is introduced through various entry points. The two most common entry points I have seen automation introduced through are specific business units or IT from the C-suite. Regardless of the entry point, how automation fits in or aligns with the overall corporate vision will dictate the level of support for the program. Ideally, automation will be included as a part of the overall corporate vision and strategy.
Your existing organizational structure will inform how you set up your RPA program. Some organizations want one centralized RPA CoE (Center of Excellence) that builds and supports all automations for the entire organization, others find that a Federated model fits their organization better. Your RPA partner can help you sort through pros and cons of each structure.
Ok – you’re going to automate… now what? Governance & pipeline defines how you find processes to automate, how you vet those processes for suitability, and how you prioritize the process candidates (your backlog).
Delivery methodology really speaks to quality. Defining your organizations standards and best practices with your RPA partner and enforcing them will ensure that you have high-quality, resilient, stable, easy to support automations. Without a clear method, your organization will be left with automations that look like spaghetti and will constantly break. Your RPA partner should be able to guide you through this. If they can’t, choose another partner immediately.
If you are investing in automating processes, it’s safe to assume that you are not thinking about using automations for the short term. I expect the goal is to replace the existing workflow permanently, so your platform should be built to scale and grow along with your automation program. This is not the time to skimp or take short-cuts! Do it right the first time and you will eliminate unnecessary technical debt.
Once you have decided on the structure that aligns best with your organization, you will want to start looking at building your RPA team. Typical roles include Business Analysts (BA), Developers, Testers (Quality Assurance), and Production Support. There are a variety of approaches to staffing. Sometimes, the RPA team sits with the business and in other scenarios, they sit with IT. I have seen (and have been) in roles where team members wear multiple hats. For example, a developer could concurrently do the work of a BA, QA, and prod support. Crossover can be beneficial, but if you are maintaining a secure environment, setting up segregated duties may be necessary for security purposes.
Now that you’ve got an automation into production and the bot is working away, how do you support it? What happens if there is a break? What does the business do? Your service model is going to answer all of the in-production questions and will answer what happens if issues should arise.
It is likely that you can find many answers to the above points within your existing organization. Having an experienced RPA partner will enable you to address the rest of the points and will ensure that your RPA program is a success!
Have questions or need more information? Contact our team or email Carrie directly at [email protected].
ReKina Owens, Senior Consultant, based in Atlanta, Georgia.
Recognizing a large gap in skills and proficiency in AI and automation, Reveal Group offers several different channels to provide capability advancement.
Three ways to decide which processes your business should automate, and doing it right.