Customer Stories

Roche: Global Leader in Healthcare

Results


Roche, a global leader in Healthcare, sought to bring RPA to frontline business users. The Citizen Developer pilot program involved establishing a Citizen Centre of Excellence (COE), Governance model and Training program to upskill 70+ staff. Based in Canada, the pilot model was to be expanded globally. ​

The challenge was to create a bespoke training model to build excitement and quickly scale to upskill hundreds of business users while maintaining quality and satisfying security requirements.​

10

Upskilled Business Champions

60+

Business users

25+

Automations In Production

INDUSTRY

Healthcare

REVENUE

$60B (USD)

COMPANY SIZE

100,000 Employees

Reveal Group has been instrumental in the pilot phase of our RPA Citizen Development program. The Citizen Developer foundation training delivered by Reveal Group is very well balanced with in class training, self homework learning and office hour supports. Their coaches were very patient at explaining all the technical terms with our business users. The learning experience was very well received by our users and set up a great foundation for the success of our Citizen RPA program.

- Finance Manager & Head of CoE at Roche

INTELLIGENT AUTOMATION TOOLS
AND TECHNIQUES USED

FUNCTIONS ENGAGED

Finance & Operations
Capability Build

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