Customer Stories

Motoring + Logistics Group

Results


A leading Australian logistics company was seeking to improve its operational efficiency by automating the volume of manual order entry for several customers. There was a business-critical need to significantly enhance the customer experience by improving the turnaround time and accuracy of customer order processing, reducing the reporting discrepancies and errors, and ensuring the accuracy in logistics scheduling.

100%

Increase in Efficiency + Accuracy

75%

Reduction in Processing Time

4 week

Turnaround to Automate Processes

0%

Error Rate

INDUSTRY

Travel + Logistics

REVENUE

$160M

COMPANY SIZE

7,000 Employees

LOCATIONS

100+

100% of the effort associated with the process was automated - this has been a truly innovative transformation of our organization’s operations and processes

- Head of Automation

INTELLIGENT AUTOMATION TOOLS
AND TECHNIQUES USED

FUNCTIONS ENGAGED

Financial Reporting
Capability Build
Process Re-Engineering

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