Customer Stories

Automation Levers in Retail Bankruptcy: Do More with Less

Results


Facing pressures to continuously do more with less, a US retail outlet identified automation as a viable tool to increase productivity, reduce risk and return a focus to high-value work for existing members of its operations teams. Our client sought an implementation partner to build automations for two high priority processes which would serve as a catalyst for the subsequent buildout of their automation program.

Reveal Group had the ability to document, build and deliver two complex automations to production while working 100% remotely on an incredibly tight timeline. Additionally, the company filed for bankruptcy shortly after the lockdowns began, making for a sensitive environment when working with their team.

The client's accounting processes required invoices received from vendors to be reconciled and matched to original purchase orders and order receipts. The matching process was completed manually by a team of 4 accountants. Approximately 10,000 invoices were matched per month by the team and each invoice took 3 minutes on average to process.

58%

Reduction in processing time

99%

Error count reduction

2

FTE savings per year

OPERATING IN

United States

INDUSTRY

Retail

COMPANY SIZE

11,000

REVENUE

$1B (USD)

"Reveal Group has been our best partners to date. They delivered upon every aspect listed in the statement of work and did so while working 100% remote due to the complications of Covid-19"

- Senior Financial Analyst

INTELLIGENT AUTOMATION TOOLS
AND TECHNIQUES USED

FUNCTIONS ENGAGED

Accounts Receivable

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