Customer Stories

Accerta: Social Enterprise Enabling Healthcare Equality For All

Faced with massive amounts of handwritten, paper documents and a pandemic environment which precluded staff from gathering in an office, Accerta aimed to digitize their documents and to automate downstream data entry processes. Accerta sought an implementation partner with experience coupling multiple automation technologies together to enable an end-to-end automated process with clear handoffs for human review and intervention.

OPERATING IN

Canada

INDUSTRY

Finance and Insurance

COMPANY SIZE

50

REVENUE

$5M (USD

“Reveal Group elevated our standards for consulting companies.”

- Head of Automation

OUR PRODUCTS USED

Results

Reveal Group supported Accerta by both building and coupling an automation platform with an intelligent document processing platform and delivering three automated processes into Production.

73%

Reduction in end-to-end form processing times

1.5-2.1 minutes

Average Case Handling Time for Bots

60%

of end-to-end forms processing to be automated

51%

Automation Percentage in Claims

25%

Automation Percentage in Enrollment

69%

Automation Percentage in Senior Applications

Functions Engaged